Support
Write to info@omnibral.com and we will get back to you within two working days. Tell us which phone you use and, if it is about a meeting, roughly when it was.
I can't sign in
Use the same method you signed up with: email and password, Apple or Google. Each method is a separate account.
The other parties can't see where I am
Open the meeting and set location sharing to "during the meeting" or "until arrival". Then allow location for Junction in your phone's settings. To keep sharing while the app is closed, choose "Always" on iPhone or "Allow all the time" on Android.
I'm not getting notifications
Allow notifications for Junction in your phone's settings, then open the app once so it can register your device.
How do pairing codes work?
Each party has a code in the meeting. When you meet, enter the other party's code. Once everyone is verified, the meeting completes.
Privacy and deleting your account
Read the privacy policy, or see how to delete your account.